We're bringing you Feedbackly IQ - Next-Gen AI for Smarter Customer Feedback Analysis.
Feedbackly IQ isn’t just another AI tool. It’s the "brain" that understands the full context of your customer feedback. It delivers more intelligent, actionable insights than typical AI analytics tools, allowing you to make data-driven decisions with confidence.
What’s Inside Feedbackly IQ?
Today, Feedbackly IQ offers AI-powered Contextual Text Analytics, delivering intelligent, actionable insights that go beyond just raw data analysis.
It includes a set of intelligent features that makes open text feedback analysis significantly more efficient for you. Here’s a closer look at its key features:
Contextual Sentiment Analytics - Automatically identify the sentiment behind open feedback, providing additional insights into customer emotions. This tool works hand-in-hand with your main KPIs, such as EVI and NPS, to give you a more comprehensive view of customer experience.
Contextual Category Analytics - Automatically categorize feedback into relevant topics, streamlining the analysis process and allowing you to quickly identify key areas of concern or opportunity.
Contextual Feedback Translation - Break down language barriers by translating feedback from your global customers in real-time, ensuring that no valuable context is lost in translation.
How to get started with Feedbackly IQ?
Simply reach out to your Customer Success Manager or send us a message at support@feedbackly.com. We’re happy to assist and provide any additional information you need.