There are a few common reasons why your Feedbird posts might not be making it to your social media accounts:
Disconnected Accounts
Your social media accounts might have become disconnected from Feedbird. This can happen if you've recently changed your password, if the social media platform has made some updates, or if your access token has expired.
To reconnect your account: Follow the steps in this guide: My profile got disconnected from the scheduler, how do I fix it?
Incorrect Permissions
Sometimes, Feedbird might not have the right permissions to post on your behalf. You can usually fix this by double-checking your app permissions in your Facebook settings.
To check and update your permissions: See the instructions in this guide: Re-authentication and Permissions for Facebook and Instagram
What to do if your posts aren't appearing
If you've noticed that your posts aren't showing up on your social media pages, please get in touch with our support team right away. We're always happy to investigate and help you get things back on track!
Need more help?
If you have any other questions or concerns, please don't hesitate to reach out to our support team.