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How can an Experience Maker get help beyond FAQs
Updated over 7 months ago

If you find that your specific question or concern isn't addressed in our FAQs, we're fully prepared to assist you directly:

  • Connecting with Customer Support: Our dedicated customer support agents are available to address any questions or issues you may encounter. To speak with an agent via chat:

    • Sign in to Your account on the website or the app.

    • Click the bell icon in the top right corner

    • Click under the chat tab and type away!

We strive to offer immediate assistance and are available 24/7. While our goal is to respond within minutes, please be aware that during peak periods or times of high inquiry volume, there could be a brief wait. Your understanding is greatly appreciated, and we are committed to providing the timely and effective support you deserve.

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