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How can an Experience Maker get help beyond FAQs
Updated over 10 months ago

If you find that your specific question or concern isn't addressed in our FAQs, we're fully prepared to assist you directly:

  • Connecting with Customer Support: Our dedicated customer support agents are available to address any questions or issues you may encounter. To speak with an agent via chat:

    • Sign in to Your account on the website or the app.

    • Click the bell icon in the top right corner

    • Click under the chat tab and type away!

We strive to offer immediate assistance and are available 24/7. While our goal is to respond within minutes, please be aware that during peak periods or times of high inquiry volume, there could be a brief wait. Your understanding is greatly appreciated, and we are committed to providing the timely and effective support you deserve.

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