About Managing a Booking
Bookings sometimes need to be adjusted after they come in. This is where you learn how to add participants, handle changes from travelers, and manage bookings once they're on your calendar.
5 articles
- Where Do I See My Bookings?FOR EXPERIENCE MAKERS: The three places bookings show up, and how to stay on top of them.
- Using Fernwayer Chat — Where the Hosting BeginsFOR EXPERIENCE MAKERS: The messaging tool designed to help you build rapport, keep a clear record of conversations, and stay in touch with your Traveler until the day.
- Preparing for the Booking and Communicating with Your TravelerFOR EXPERIENCE MAKERS: How to get ready and stay connected with your Traveler, from booking to day of Experience.
- When a Traveler Wants to Change Something on the BookingFOR EXPERIENCE MAKERS: A quick reference for the most common Traveler requests — what to do, and where to direct them.
- How Do I Add Additional Participants to an Existing Booking?FOR EXPERIENCE MAKERS: How to handle a traveler who wants to bring additional guests after they've already booked.