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Linked Organizations: Cross-Organization Post-Transaction Codes

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Written by Support

What's new!

You can link multiple organizations under a shared structure so a post-transaction code can be issued by one organization and redeemed by another organization within the same linked group.

Important notes

  • Linking organizations is available to Sales Manager–level users. Once organizations are linked, all users can set up post-transaction codes.

  • An organization can belong to only one linked group.

  • Financial reporting remains separated by organization.

Why this matters

This enables cross-promotion and coordinated campaigns for clients who operate multiple organizations (e.g., athletics departments, multi-team ownership groups, venues with multiple brands).

How it works

  1. In the details tab of the Organization Settings, find the Linked Organizations button.

  2. Create a linked group (or join an existing linked group) and add the relevant organizations.

  3. In Codes, create a post-transaction code and enable sharing within the linked group.

  4. Set:

    • The initial offer (where the buyer purchases) in Organization A

    • The redemption offer (where the code is used) in Organization B

  5. Save and test the purchase → code issuance → redemption flow.

Common use cases

  • “Buy basketball tickets, get an offer for football.”

  • “Season kickoff in one org, redemption in another org.”

  • University or multi-property promotions with shared audiences.

An enabled org

Bulk linking

Post-Transaction Code Sharing

Selecting a Redemption offer for the Post-Transaction Code

Select the Linked Org you Want to Add the Redemption to

Select and Add the Offer to the Post-Transaction Code Redemption

Still have questions? Fill out our Partner Support Request Form to get in touch with us!

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