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Post-Transaction Codes
Post-Transaction Codes

Learn how to bring fans back with this automated functionality!

S
Written by Support
Updated over a week ago

Imagine the excitement your fans will feel when they automatically receive a special offer directly in their inbox after making a purchase. It’s the perfect way to keep the momentum going and encourage even more engagement and sales.

Check out our Lunch & Learn with a full training on Post-Transaction Codes in our FEVO Academy Training Portal under Training Webinars.

Don't have an account? Request your integration-specific access code now to create your account. When you fill out the form, you will receive an automated email with your code. Please use your organization email address to register.

Here’s how it works:

Building your Offers

  1. Build your primary (Initial) Offer

  2. Build your secondary (Redemption) Offer

Setting up your Post-Transaction Code

  1. Select the Codes hub from your Navigation and click Discounts
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  2. Select Create New Discount

  3. Select the Discount Type Post-Transaction

  4. Enter the Discount Name, Description, and choose the Account Owner

  5. With this initial release, FEVO will create unique codese or generic codes
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  6. Enter your Code Generation Limit and setup your Code Redemption Rule. This means you are setting the rule for what the discount is going to do.
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    ​Coming soon: Leave "Blank for unlimited" message and logic. Right now if a user wants unlimited, they will need to add "100,000"
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  7. Add your Code Delivery Rule. This is where you set up what the buyer will receive.
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  8. Select the Initial (primary) Offer where fans will purchase their inventory

  9. Then, select the Redemption (secondary) Offer where fans will redeem or purchase with their generated Post-Transaction Codes

Fan Experience

  1. Items will be purchased through the primary (Initial) Offer

  2. A confirmation email is automatically delivered with their Post-Transaction Code and link to secondary (Redemption) Offer
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  3. Once the link is clicked, Post-Transaction Codes are used to redeem or purchase more inventory

  4. Confirmation email for secondary Offer will be delivered after redemption or purchase

Important Notes:

  1. Post-Transaction Codes can be built through the Codes Hub, the Initial Offer or the Redemption Offer

  2. Must build 2 Offers

    1. Primary (Initial) Offer

    2. Secondary (Redemption) Offer

  3. You can only send one Redemption Offer post-transaction

  4. Emails with the Post-Transaction Codes will be sent in the confirmation email of the Primary (Initial) Offer immediately after

  5. You cannot delay Post-Transaction Code emails

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