Imagine the excitement your fans will feel when they automatically receive a special offer directly in their inbox after making a purchase. It’s the perfect way to keep the momentum going and encourage even more engagement and sales.
Here’s how it works:
Building your Offers
Build your primary (Initial) Offer
Note: If you're building a "Flex" plan or an offer outside of an existing event, it must live as its own event.
Build your secondary (Redemption) Offer
This would include any and all games/offers so we recommend bulk-building the redemption if buyers have the option of what offer they can redeem for.
Setting up your Post-Transaction Code
Select the Codes hub from your Navigation and click Discounts
Select Create New Discount
Select the Discount Type Post-Transaction
Enter the Discount Name, Description, and choose the Account Owner
With this initial release, FEVO will create unique codese or generic codes
Enter your Code Generation Limit and setup your Code Redemption Rule. This means you are setting the rule for what the discount is going to do.
Coming soon: Leave "Blank for unlimited" message and logic. Right now if a user wants unlimited, they will need to add "100,000"
Add your Code Delivery Rule. This is where you set up what the buyer will receive.
Select the Initial (primary) Offer where fans will purchase their inventory
Then, select the Redemption (secondary) Offer where fans will redeem or purchase with their generated Post-Transaction Codes
Note: On the Offer(s) under the Buyer Options Tab (below Discounts when you see the existing Discounts) you can set what inventory this Post Transaction Code is valid for, for example, below ONLY the checked Molly Flex Ticket buyer will receive the code, while the other 3 unchecked WILL NOT receive a code.
Fan Experience
Items will be purchased through the primary (Initial) Offer
A confirmation email is automatically delivered with their Post-Transaction Code and link to secondary (Redemption) Offer
Once the link is clicked, Post-Transaction Codes are used to redeem or purchase more inventory
Confirmation email for secondary Offer will be delivered after redemption or purchase
Important Notes:
Post-Transaction Codes can be built through the Codes Hub, the Initial Offer or the Redemption Offer
Must build 2 Offers
Primary (Initial) Offer
Secondary (Redemption) Offer
You can only send one Redemption Offer post-transaction
Emails with the Post-Transaction Codes will be sent in the confirmation email of the Primary (Initial) Offer immediately after
You cannot delay Post-Transaction Code emails
Need more help? Explore our video resources in FEVO Academy. Don’t have an account yet? Request access here.
Still have questions? Fill out our Partner Support Request Form to get in touch with us!