Add-Ons are a fantastic way to offer different types of products as well as bringing in additional revenue. All Add-Ons will be available to attendees to purchase during checkout.
There are three ways you can create an Add-On in FEVO Enterprise:
Manual Entry
Open Inventory / Hold Code*
Import**
*Available for Ticketmaster Archtics & Tickets.com integrations. Additional integrations will be supported at a future date.
**Available for Tickets.com integrated only. Additional integrations will not be supported.
Manual Entry
Select from three different types of add-ons to get started:
Priced Add-On: This can be any type of custom add-on you'd like to offer your fans at checkout.
Donation: If you are partnered with a non-profit organization or would like to support a charitable cause, you can create a Donation-specific add-on.
Gift: Any type of gift add-on.
Then, add your Title and Description, and select an Icon to showcase to your fans at checkout.
Open Inventory / Hold Code
Pull add-ons from open inventory directly in FEVO Enterprise. Depending on your integration, you might need to provide the Event Name or Event ID.
Import
Have the option to import your add-ons directly within FEVO Enterprise? Select Import and enter in your Order ID to get started.
Required Add-Ons
You have the ability to require an add on! Simply select the Required checkbox and your customers will have to select an add-on in order to complete their checkout.
Merchandise Add-Ons
Merchandise add-ons provide a flexible way to offer additional products alongside your main event tickets or offers. With merchandise add-ons, you can include images to visually enhance the add-on options, which is a unique feature compared to other add-on types. This helps customers make more informed decisions and enhances their shopping experience.
Key Features of Merchandise Add-Ons
Visual Enhancements:
Add Images: You can include images of the merchandise, providing a visual representation that helps customers understand what they are purchasing.
User-Friendly Selection:
Popup Modal on Desktop: When customers select a merchandise add-on, a popup modal will appear on desktop devices, allowing them to easily choose the quantities and add items to their cart.
Bottom Sheet on Mobile: On mobile devices, a bottom sheet will appear for a seamless and convenient selection process.
Important Note:
Add-On Templates can also be built at the Event level, which will allow anyone building an offer for that date to easily add it to the buyer flow. To do so:
Locate your Event from the Events hub
Go to the Add Ons tab and click Create New Add-on Template
Follow the instructions above to create the Add-on Template for that event.
Keep in mind that Add-on Templates can only be made via manual entry or pulling from open inventory.