Get started by simply building your first offer!
Building a Campaign
To get started, select New Offer
Ensure you selected the right Organization, then select your campaign and inventory options:
Import Seats: Within TDC, these tickets have been reserved on the account of the Group Leader. To pull in that specific block of seats, enter the Order ID.
OI / Hold Code: Inventory pulled in directly from the general inventory available within the TDC system.
Non-Provenue Tickets: Building an offer for an event that does not live within TDC. Ex: A watch party.
TBD inventory: Create a campaign prior to inventory being available. This offer will not be LIVE until inventory has been added.
3. Once your options have been selected (OI/Hold Code), select the 'Reason for Offer' and then select the event(s) that this campaign will be built for. Note: You can select multiple events at one time to create multiple FEVO campaigns at one time.
4. If the Event is not visible, please contact your success rep as Events are not automatically populated at this time.
5. Then, select the specific inventory you’d like tied to this offer with the Sale Type, Hold Code, Buyer Type(s) and Price Scales. Note: You can edit your inventory at a later time, if applicable.
6. Once your inventory is selected, there are two options:
If you’re in a rush and need to create a campaign quickly, select Quick Create
If you have a lot of details and want to go through the full process, select Next
Quick Create
A takeover page will populate with the fields necessary to build your campaign.
Enter your campaign information in all fields.
Once complete, select Finish.
Your offer is complete.
Customize
Your inventory will populate.
Please verify your inventory and edit as needed.
Select Next
4. Select your Group Name and Group Leader. Note: your Group Leaders can be internal employees or external. In addition, activate a Group landing page. If you have more than one offer for a specific Group, create a consumer-friendly Landing Page by toggling the function on. Click Next.
5. Customize your purchase deadlines then click Next
6. Within Buyer Options, you can Create an Add-On to your ticket (optional). Note: Add-ons can manually be created or pulled from a Price Scale or Hold.
7. Select your seat selection default for your campaign
Seat Picker - Allows customer to choose their exact seats (Section, Row, Seats) within the purchase flow.
Best Available - Area: allows customers to choose specific areas (based on Price Scales, Price Codes, Price Levels) and select the quantity of tickets for those areas during the purchase process. This feature requests the best available seats within the specific area. Users can switch to the seat picker using the filter options.
Best Available - Section: allows customers to choose specific sections and select the quantity of tickets within that specific section during the purchase process. This feature requests the best available seats within the chosen section. Users can switch to the seat picker using the filter options.
Force Best Available - Area: will function the same as “Best Available - Area” but will prevent purchasers from switching to Seat Picker.
Force Best Available - Section: will function the same as “Best Available - Section” but will prevent purchasers from switching to Seat Picker.
8. Set your ticket minimum and maximums
9. Set your ticket intervals
10. Add or create new or existing discount codes or promotion codes (optional).
11. Create offer questions (optional) to capture additional fan data. The response types available are free form or list of choices. Note: you can add a follow-up question and/or require any questions to be filled out prior to checkout. Click Next.
12. Within the Details tab, enter all campaign details. This includes the fundraiser payout address (if applicable), Contact on Offer Page, Offer Media (images that appear on offer), Offer Information (offer description that appears on the offer) custom button text colors and more. Once all details are added, select Finish to create your offer.
Once your offer is complete, a best practice we recommend is to view your offer to ensure proper functionality.
Need more help? Explore our video resources in FEVO Academy. Don’t have an account yet? Request access here.
Still have questions? Fill out our Partner Support Request Form to get in touch with us!