Skip to main content
All CollectionsMobile App
Apply a new QR code/Bar Code to a device without losing historical data
Apply a new QR code/Bar Code to a device without losing historical data

Do it from the mobile app

Beau O'Hara avatar
Written by Beau O'Hara
Updated over 3 years ago

Summary

From time to time you'll need to replace a QR code/bar code on a device because of wear and tear, smudges, theft... While it's easy to apply the new sticker and start fresh, you'll want to preserve the history of the device so the Trend Reports stay consistent. 

Key Points

  • View all the devices

  • Tap the code that's being replaced

  • Tap Rescan

  • Scan the new code

  • Tap Save

  • Continue as normal

To maintain the history of the device:

  1. Open the Work Order in the mobile app

  2. Tap Devices

  3. Tap View All

  4. Tap the old QR code (in this example, note the QR number: 4620)

   5. Tap ReScan

  6. Scan the new QR code
  7. Tap Yes

 

8. Notice the new code under Save

  9. Tap Save to add device details

The history of the device is preserved. The only thing that's changed is the number associated to the device.

Did this answer your question?