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Account is not yet active, please wait for activation

Email address is being used from another inactive account

Written by Beau O'Hara
Updated over 4 years ago

Summary

When you bring in a new technician and you create the tech's account, you might see the following error:

Account is not yet active, please wait for activation

Key Point

  • This happens when the email address is that of a deactivated user from another company that also uses Fieldwork

To remedy this use a different email address.

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