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Account is not yet active, please wait for activation
Account is not yet active, please wait for activation

Email address is being used from another inactive account

Beau O'Hara avatar
Written by Beau O'Hara
Updated over 3 years ago

Summary

When you bring in a new technician and you create the tech's account, you might see the following error:

Account is not yet active, please wait for activation

Key Point

  • This happens when the email address is that of a deactivated user from another company that also uses Fieldwork

To remedy this use a different email address.

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