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How to attach a picture to your Intercom conversation
How to attach a picture to your Intercom conversation

Sending us a picture is worth a 1000 words

Beau O'Hara avatar
Written by Beau O'Hara
Updated over 3 years ago

Summary

Capturing a screen shot of what you're looking at can sometimes help the communication between us and allow us to see exactly what you're seeing. 

Key Points

  • Capture a screen shot depending on the device you're using

  • Paste it into Intercom

To capture the screen 

If you're running Windows, press Print Screen on your keyboard (sometimes it's PRN SCN). If the key name is in blue, press the blue Fn + Print Screen keys at the same time.

If you're running Macintosh, press Shift + Command + 3 keys at the same time.

To paste it into Intercom

Open your Intercom conversation, In the Write a reply... box, right-click your mouse and click Paste.

Add some supporting text to tell us what we're looking at and how we can help you.

Also see: How to see past Intercom Conversations

Also see: Take screen shots on your mobile device

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