Summary

Running a pest control business means juggling routes, technicians, devices, compliance, and billing — often amid spotty cell coverage and a growing customer list. Fieldwork brings it all into a single system that works in the field and in the office, online or off. You get deep, customizable features without the complexity, and a support team that actually picks up the phone — with no contract and nothing to lose by trying it.

[Start your free 14-day trial →] (no credit card, no setup fee, free support included)

Why teams choose Fieldwork

Support that's free and human — phone, email, and chat, with no contract and no fees
Works anywhere — a native mobile app that keeps running with no internet
Built to grow with you — affordable plans and a system you can customize yourself
Features competitors don't have — multi-unit management, task management, and marketing tools
Enterprise-grade security — your data is encrypted, backed up nightly, and physically secured

Support you can count on

We think support should be the easiest part of switching software. From our team headquartered in Illinois, every Fieldwork plan includes:

Month-to-month subscription — no long-term contract
No sign-up fee and no training fee
Free phone, email, and messaging support
A free 14-day trial with full support
Free import of your existing customer list
Free access to our Help Center
A free mobile app that works offline

You shouldn't have to pay extra just to get help using the software you already bought. With Fieldwork, you don't.

Built to grow with you

Whether you're a brand-new operator or an established multi-branch company, Fieldwork scales to fit:

Affordable plans let new companies start small and add capacity as they grow.
A highly customizable system — lists, reports, dashboards, and custom fields are all editable by you, no developer required.
An extensive report library to track the metrics that matter to your business.
Comprehensive features competitors lack, including multi-unit management, task management, and built-in marketing tools.
In-depth without being complicated — detailed where you need it, simple where you don't.

Pioneers in pest control technology

Fieldwork has long pushed the industry forward. We were among the first to bring pest control:

A native mobile app
A fully offline app that works with no signal
Commercial barcode scanning from a mobile device
QuickBooks Online sync
An open API
Zapier integration — connecting Fieldwork to Xero and thousands of other apps

The Fieldwork Office mobile app

Fieldwork Office is a native app that makes technicians faster in the field — and keeps them working even with no internet, in rural areas, basements, or warehouses. In the field, your techs can:

Access PDF forms and service agreements
Scan QR and barcodes for device management
Create new appointments and new customers on the spot
Capture photos for report documentation
Record detailed service notes, conditions, and recommendations

Everything syncs automatically the moment a connection returns.

A robust online office

Fieldwork's online system gives you a clear view of your whole operation:

Customer Portal for self-service and transparency
Custom Fields to track exactly what your business needs
Pest Trend Analysis to spot problem accounts early
Mapping & Route Optimization to cut drive time and fuel costs
QuickBooks Online Sync for seamless accounting
State-compliant material use logs (including NY NYSDEC/PRL and CA CAPUL) generated automatically
Appointment Confirmations to reduce no-shows
Work Pool for flexible job assignment
A live Dashboard with the real-time status of your company

Security you can trust

Your data is protected at every layer:

Private servers and network hosted in a Tier 3 data center
Servers are physically secured in locked cages and managed by approved personnel only
All information is protected via SSL — every web and mobile request is encrypted
Backups are performed twice nightly: one local, one sent off-site to a second server for redundancy