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Invoices - creating a new Invoice for a specific location
Invoices - creating a new Invoice for a specific location

Create a new invoice for a customer with more than one service location

Beau O'Hara avatar
Written by Beau O'Hara
Updated over a week ago

Summary

If you have open invoices in the software you used before coming to Fieldwork you can manage those unpaid invoices in Fieldwork. If your client has one location creating the invoice is straight forward. If the client has multiple locations, select the location after creating the Invoice. When the payments come in you can apply those payments to the invoice for the correct location.

Key Points

  • Create the Invoice in the customer's account

  • If the customer has one location enter the service, date, etc., and save the Invoice

  • If the customer has more than one location, select the location and proceed

  • View the invoices from the customer's Invoices tab

  • Apply the payment to the proper Invoice for any particular location

If the customer has one location

If you have open invoices in the software you used before coming to Fieldwork you can manage those unpaid invoices in Fieldwork. To do this:

  1. In the customer's account, click the Create a new... button and select Invoice

2. Match the information from your old software's invoice (service, date, etc.) and
save the Invoice

If the customer has more than one location

If a customer has multiple locations you'll want to have the invoice applied to those locations. To do this:

  1. In the customer's account, click the Create a new... button and select Invoice

2. In the upper-left corner you'll see the billing address and the main location
address (in some instances the address will be the same)

3. Click the location address link and select the location you want from the drop-
down list

4. Match the information from your old software's invoice (service, date, etc.) and
save the Invoice

5. Go to the Invoices tab in the account and you'll see the Invoice location for each
Invoice

6. To make a payment, click Create a new... and select Payment

7. The locations for each invoice appear to the right of the Due Date

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