To ensure optimal performance and access to the latest improvements, we strongly recommend keeping your Fieldy app up to date. Our team continuously identifies and resolves bugs to enhance functionality and user experience.
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Common Issues and Troubleshooting Steps:
1. Fieldy is Muted in the App
If you are experiencing issues with audio or voice recognition, check whether Fieldy is muted:
Look at the audio waveform - is it moving?
If not, tap on the "Resume" button next to it to start recording.
2. Fieldy is Not Properly Connected
If the app is unresponsive or not functioning as expected, try the following steps:
Completely close the app to reset its state.
Reopen the application and ensure all necessary permissions are enabled through your Settings tab at "Permissions & Integrations".
Connect your Fieldy again by pressing the "Pair Fieldy" button at the top of the app.
If the issue persists, please contact our customer support team for further assistance.