How to enable / disable add-ons:
Head over to the left hand-side and select 'Admin', in this panel you will find 'Add-Ons'. Within this 'Add-Ons' page, you can read about each available add-on and enable it if you think it may be of use to your business. This is so you are only paying for what you need, and nothing you don't.
By selecting the blue button in the top right, you will be able to choose which assets you would like to have an add-on/alert enabled - after completing your add-on asset selection, you’ll notice a large blue confirmation prompt appear. At this point you can click done to confirm your changes, or continue to browse and choose other add-ons. The number beside each add-on item represents the number of assets that have it enabled. A number with a clock icon means there are pending cancellation of the add-on for some assets.
When you make any changes, your monthly subscription will be updated and a confirmation sent to your email.
Tip: If you choose an asset group, the add-on will only be enabled for the assets currently in that group. Assets added to the group later on will not have the add-on automatically enabled. This is to avoid any billing surprises.
If you have any questions or queries, don't hesitate to reach out to our support team via email or call 0800 110 820.