Update one or multiple work orders by telling the assistant what to change. You can update fields like status, priority, assignee, description, scheduled date, and more.
Steps
Open the AI Assistant.
Tell the assistant which work order to update and what to change. You can reference a work order by its number.
The assistant applies the changes and confirms what was updated.
Updating multiple work orders at once
Describe the batch update you need — for example, reassigning all open work orders from one technician to another.
The assistant identifies the affected work orders and applies the changes.
Using stream-of-thought voice queuing
Open a work order and tap Speak to Update.
Talk naturally — you don't need to say everything in one sentence. Pause between instructions, and the assistant detects each pause and queues each action automatically.
Example: "Add a do-not-exceed cost of 400." (pause) "Change the priority to low." (pause) "Schedule this for tomorrow at 4 o'clock." (pause) "Update the description — I found a raccoon in the garbage behind the gym." (pause) "Add a comment that I'll be there Tuesday at 4 o'clock."
Each instruction is queued and processed in order. You can see the queue building in the assistant panel.
You can edit or remove queued items before they execute.
What you can say
"Update work order 3544 — change the status to in progress and assign it to Sarah."
"Reassign all open work orders from John to Maria and Jake."
"Change the priority on WO 2823 to emergency."
"Mark work order 4100 as completed."
Tips
In autonomous mode, the assistant executes each queued action without asking for confirmation.
In manual mode, the assistant presents each action for your approval before proceeding to the next one in the queue.
The action queue works with both typed and voice input.