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How to Add Comments to a Work Order with the AI Assistant

Updated this week

Post a comment on a work order using text or voice without opening the comment field manually.

Steps

  1. Open the AI Assistant from the work order detail page, or reference the work order by number from any page.

  2. Tell the assistant what comment to add.

  3. The assistant posts the comment to the work order's activity feed.

What you can say

  • "Add a comment on this work order: I'll be on site Tuesday at 4 PM and everything should be fixed."

  • "Comment on WO 3544 β€” parts are backordered, ETA is next Friday."

  • "Post a note that the tenant has been notified about the repair schedule."

Tips

  • Works great with voice input from the field. Tap the mic, say your update, and the comment is posted.

  • When using stream-of-thought queuing, you can dictate a comment as one of several actions in a single voice session.

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