Using QR Codes to Trigger Work Orders or Forms in FlowPath

QR codes are one of the simplest ways to make submitting work orders fast, accurate, and accessible to anyone. By placing QR codes on equipment, rooms, or key areas, users can scan with their phone and instantly open a form that’s already tied to the correct location, asset, or workflow.
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This removes guesswork, reduces errors, and ensures your team receives consistent, actionable information every time.

How it works:
The QR code opens a specific FlowPath request form in the user’s browser. Key fields like location, asset, or form type are pre-filled automatically and hidden - so the user only needs to describe the issue and submit. No login required.
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This approach helps standardize requests by removing manual input and ensuring the right information is captured every time. It’s especially effective for equipment-specific reporting and high-traffic areas where you want anyone nearby to quickly submit a work order.

Forms can be configured so that a specific location is automatically tied to the request on the backend. When a work order is submitted, it is automatically assigned to that location - eliminating the need for users to select it manually.
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This is especially useful when QR codes are placed in fixed, physical locations like:

When a user scans a QR code, it opens a FlowPath request form directly in their browser. Key fields - such as location - an be pre-filled and even hidden, allowing the user to simply describe the issue and submit the request.

No login is required.
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Alternatively, forms can be configured to allow users to select a location at the time of submission. This is helpful when using a single QR code across multiple areas.

Forms can also be configured to limit submissions to a specific category—such as HVAC—while still being tied to a location.

For example, a QR code placed near an HVAC unit or thermostat could open a form that is:

This helps standardize requests, reduce user error, and ensure the maintenance team receives more consistent, actionable information.

The result is a seamless, quick, and intuitive user experience.

The setup:
Each piece of equipment has its own QR code linked to a form pre-configured with that asset’s details.
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What happens:
When someone scans the QR code, the form already knows:

Why it works:
Facilities teams no longer have to spend time identifying the correct asset. Every work order is automatically tied to the exact piece of equipment - along with its full history, prior work orders, and any open maintenance.
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This allows teams to make faster, more informed decisions and dispatch the right resources immediately.