NFC (Near Field Communication) tags can be used with FlowPath to make reporting issues and completing tasks faster for technicians and staff. By placing NFC tags on equipment, rooms, or key locations, users can simply tap their phone to instantly open a work order request, text message, or form tied to that specific asset or location.
This removes the need to search through the system and ensures requests are always connected to the correct equipment or area.
How NFC Tags Work with FlowPath
When a phone taps an NFC tag, it opens a programmed action such as:
A text message to your FlowPath request number
A dedicated FlowPath form (for work order requests, or public event calendars)
A direct link to a specific asset, location, or request page
This allows staff to quickly submit information from the field with minimal steps.
Common Ways Customers Use NFC Tags
Trigger Work Orders via Text
Teams often program NFC tags to open a pre-filled text message to their FlowPath request number. The user simply taps the tag, adds a short description of the issue, and sends the message.
If AI Automation is enabled, FlowPath can then:
Parse the message
Attach the request to the correct asset, location, category, etc.
Assign the appropriate team
Trigger alerts or workflows automatically
This creates a simple tap → report → automated workflow process.
Launch a Dedicated Request or Inspection Form
NFC tags can also open a specific FlowPath form tied to an asset, area, or workflow. This is useful for:
Equipment inspections
Maintenance checklists
Cleaning or custodial reporting
Safety or incident reporting
Users tap the tag and complete the form directly on their device.
Open Equipment or Location Pages
Some teams use NFC tags to link directly to equipment profiles or location pages in FlowPath. This allows technicians to quickly:
Review asset details
View maintenance history
Create a new work order
Update equipment information
Benefits of Using NFC Tags
Implementing NFC tags can help teams:
Reduce time spent searching for equipment or locations in the system
Improve request accuracy by tying reports directly to the correct asset
Simplify reporting for technicians and staff in the field
Increase adoption by making workflows quick and intuitive
Enhance automation when combined with FlowPath AI parsing and workflows
Best Practices
Place NFC tags directly on equipment or near frequently reported areas
Use durable tags for outdoor or high-touch environments
Test tags after programming to ensure they open the correct link or action
Train staff on the simple tap-to-report workflow
Example Use Cases
Customers commonly use NFC tags for:
Badge stickers for easy work order submission
HVAC, pumps, and mechanical equipment
Classrooms or offices for issue reporting
Restrooms and common areas
Hotel rooms or retail spaces
Inspection checkpoints
Interested in Implementing NFC Tags?
If you're interested in implementing NFC tags with your FlowPath workflows, our team is happy to help.
Reach out to support@getflowpath.com or contact your dedicated Customer Success Manager to discuss setup options and best practices for your environment.
They can help you determine the best workflows, tag placement strategies, and automation opportunities to get the most value from this implementation.