3. Please click on "Saved" located at the center of the top of the screen.

4. To protect the desired clip, simply click on the box(1) to add a checkmark and then click on the blue lock icon(2) located at the top.

2. Once a clip is protected, you will see a blue lock appear to the right of its recording time. In addition, a pop-up notification will appear on your screen to inform you of this change.

For more personalized help, you can reach our technical support team at:

Our team is available at these times:

To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.