Buying a new home is an exciting journey, and discovering it comes with a Fluent Home security system installed is a fantastic bonus! To ensure a smooth transition and to make the most of your home's existing security features, here's a simple guide on what to do next.
Step 1: Contact Fluent Home
The very first step is to give us a call. Whether the Fluent Home system in your new house is currently active or you're unsure of its status, our agents are here to assist you. Here's how to reach us:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our customer service team will guide you through the initial steps of taking over the system.
Step 2: Account Status and Approval
If the system's account is still active, we'll need approval from the current homeowner or tenant to transfer the account and equipment to your name. Speed up the process by discussing this with the current occupants; having them contact us directly can streamline the transition.
Don't Know the Account Status?
No problem! If you're unsure about the account status or cannot get in touch with the previous owners, just give us a call. We're here to help you figure out the best course of action to ensure your home's security system is up and running smoothly for you.
We understand the importance of feeling secure in your new home, and we're excited to be a part of your journey. With Fluent Home, you can rest assured that your home security is in good hands.
For further assistance and information, please feel free to contact our support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
You can also reach us via email at support@fluenthome.com.