If you require a replacement battery, please do not hesitate to contact Fluent Tech Support at:
US Local: 385-832-9055
Canada Local: 587-844-5377
To proceed, please make sure to disarm your panel.
Unplug the wall plug (normally located directly below the panel)
Loosen the bottom screw (do not remove it completely) and pull the front from the back plate.
3. Use the white strap to hang the panel from the mounting bracket
4. Unplug the battery from the panel
5. Remove the battery from the panel by sliding it left towards the edge of the panel and popping it out
6. Insert the new battery and plug it into the panel (ensure the black/white wire cover is tucked into the panel so the panel can close properly)
7. Place the panel back onto the mounting bracket and tighten the set screw
8. Plug the wall plug back into the outlet.
We advise giving the battery 24 hours to recharge fully.
For more personalized help, you can reach our technical support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.