F.A.Q
Here are some questions that our customers frequently ask about our services!
What Hours Is Your Call Center Open?
Moving Your Security System: A Guide
Where Are You Located?
My System Is Having Problems, What Can I Do?
May I Cancel My Agreement
Does The System Come With A Warranty?
How Do I Download The Mobile App?
May I Get A Discount On My Homeowner's Insurance?
May I Change My Billing Date?
Do I Need A Permit For My Alarm System?
Does Fluent Home Have A Special Military Policy?
What Are My Options At The End Of My Agreement?
A.P.I. Alarm Inc. and Fluent
What Is Fluent's Referral Program?
I'm Still Getting Billed By My Previous Alarm Company
Why Fluent? 🏠🔒
Pay My Bill
How to Update Your Payment Information
Which Provinces/States do you service?
Low Battery Warning on Panel
DSC Hardwired Backup Battery Replacement
Put A System On Or Off Test Using the Fluent App
False Alarm
Who is Fluent Home Monitoring Station?
Addressing Your Concerns: Resolving Double Billing and Overcharges
Managing an Account Following the Passing of a Loved One
Immediate Steps to Follow If Your Fluent Home Security Equipment Is Stolen
Moving/Acquiring a Home with an Installed Fluent Alarm: What’s Next?
Understanding Wait Times at Fluent Home
Guide for Power of Attorneys: Managing a Customer's Account
Handling Unexpected Charges After Account Closure
How to Return Equipment to Fluent Home
Understanding App Functionality Post-Contract with Fluent Home
Understanding Who Manages Your Fluent Home Billing