All CollectionsF.A.QF.A.QHere are some questions that our customers frequently ask about our services!By Ivan1 author·35 articlesWhat Hours Is Your Call Center Open?Moving Your Security System: A GuideWhere Are You Located?My System Is Having Problems, What Can I Do?May I Cancel My AgreementDoes The System Come With A Warranty?How Do I Download The Mobile App?May I Get A Discount On My Homeowner's Insurance?May I Change My Billing Date?Do I Need A Permit For My Alarm System?Does Fluent Home Have A Special Military Policy?What Are My Options At The End Of My Agreement?A.P.I. Alarm Inc. and FluentWhat Is Fluent's Referral Program?I'm Still Getting Billed By My Previous Alarm CompanyWhy Fluent? 🏠🔒Pay My BillHow to Update Your Payment InformationWhich Provinces/States do you service?Low Battery Warning on PanelDSC Hardwired Backup Battery ReplacementPut A System On Or Off Test Using the Fluent AppFalse AlarmWho is Fluent Home Monitoring Station?Verify Your Representative!Addressing Your Concerns: Resolving Double Billing and OverchargesManaging an Account Following the Passing of a Loved OneImmediate Steps to Follow If Your Fluent Home Security Equipment Is StolenMoving/Acquiring a Home with an Installed Fluent Alarm: What’s Next?Understanding Wait Times at Fluent HomeGuide for Power of Attorneys: Managing a Customer's AccountHandling Unexpected Charges After Account ClosureHow to Return Equipment to Fluent HomeUnderstanding App Functionality Post-Contract with Fluent HomeUnderstanding Who Manages Your Fluent Home Billing