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A Guide To Flytedesk National Verification Policy
A Guide To Flytedesk National Verification Policy

A guide to the 3 day verification window for national ads.

Publisher Support avatar
Written by Publisher Support
Updated over a week ago

Verifications are proof that an ad ran. While our mission is to fund student media to the fullest extent possible, ads can only be paid if verification is provided according to our policies.

Verification policy

Flytedesk requires at least one photo of each live ad on the scheduled start date and for some products, performance metrics such as clicks, email newsletter opens, etc...are expected to follow.

Click here for further clarification about the verification policies for each media type.

Verifying active media, starting from the first day an ad goes live, is critical to our execution process.

If you do not submit verifications within 24 hours, you'll receive daily email reminders from the flytedesk platform that you have verifications pending upload. On day 3, your ads and payment will be considered at risk.

After 3 business days, we cannot guarantee payment for the ad, even if the ad ran.

Why 3 days?

Our verification deadline allows us to send you faster payments. It also ensures that we give our national buyers a great experience working with flytedesk so they'll continue to spend money with student media.

Faster invoicing means faster payments

Invoicing our national buyers on time means we can pay you faster for the ads you run.

National buyers can't see proof of their ad without verification, so we can't invoice for unverified ads. This ensures that national buyers only pay for ads that run and avoid us having to credit their money back.

Faster verifications mean happier customers.

Flytedesk's sales team provides regular updates with all the verification images, digital stats, and social analytics from a national buyer's campaign to deliver them the best possible experience buying college media. On-time verifications ensure we can provide them with this information and deliver accurate, complete status reports as their campaign progresses.

What happens if I submit my verification late?

We're passionate about bringing money to student media, so we will email and call your account's contact info incessantly after the deadline to ensure we can pay you for the national ads you run.

After the 3-day mark, we can't guarantee that a national buyer will pay for any ads verified after the deadline.

Please get in touch with your Account Manager immediately if you're encountering issues submitting a verification via the platform.


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