How To Add Notes On The Platform

Make notes on ads, orders, and verifications to keep your whole team in the loop!

Publisher Support avatar
Written by Publisher Support
Updated over a week ago

Our platform makes adding notes on your insertion orders, ads, and verifications easy.

Adding notes to your Insertion Order (IO) and ads:

  1. Go to the orders page. ( Click on the newspaper icon on the sidebar)

2. Filter by Date Range, Order Type, Product, Company, or Status to find the ad/IO you are looking for.

Note: you can also view ads by Run Date and Insertion Order. The Run Date view shows each ad as a separate line item. The Insertion Order view shows each IO as a separate line item.

3. Click on the bubble icon in the notes column.

4. Toggle between Order Notes and Ad Notes.

Note: Order Notes are notes attached to the entire Insertion Order (IO). Ad Notes are notes on a specific ad within the IO.

5. Type the note you need to add and hit save.

Adding notes to your verifications:

  1. Go to your verifications.

2. You can filter your verifications by date, status, customer, order, and product type.

3. Click on the ad you want to leave a note on.

4. Type your note in the description box. The note will automatically save.


More Flytedesk resources:

Did this answer your question?