Overview
Labels help you categorize and tag meetings and other content—such as documents, email summaries, uploaded media, and Slack/Teams digests—for better insights, organization, discovery, and tracking. FORA's intelligent labeling system combines automatic AI-powered classification with flexible manual control to keep your content organized.
Setup & Management
Pre-Populated Labels
Every tenant begins with a set of pre-populated (seed) labels
These starter labels cover common meeting types and business categories
Labels provide immediate value without requiring initial setup
Admin Controls
Tenant Administrators have full control over the labeling system:
Accessing Label Management
Navigate to Settings in your FORA dashboard
Click on Manage Labels or visit: app.fora.day/settings/manage-labels
Only tenant administrators have access to this page
Managing Labels
Create Labels: Add new labels by providing a name and description
Edit Labels: Modify existing label names or descriptions
Delete Labels: Remove labels that are no longer needed
Important: Changes apply going forward only and do not affect labels already applied to past content
Best Practices for Label Creation
Use clear, descriptive names that your team will understand
Write detailed descriptions to help FORA apply labels accurately
Consider your organization's meeting types and common topics
Avoid creating too many similar labels that might cause confusion
Label Visibility
All labels are visible to all users within the tenant
Labels can be applied to any content by any user
Labels appear on both the Recent and Meeting Detail pages
Applying & Removing Labels
Labels can be added manually or automatically, depending on the context and content type.
Automatic (AI-Applied) Labels
FORA automatically applies labels based on meeting discussion and content analysis
Typically applies approximately 5 relevant labels to each completed meeting
Auto-labeling reduces manual effort and ensures content is classified meaningfully
Automatically applied labels appear in purple
Automatic labeling works for:
Meeting transcripts and content
Documents uploaded to FORA
Email summaries
Slack/Teams digests
Manual Labels
Any user can manually apply or remove labels on various content types:
Content Types That Support Manual Labeling
Meetings
Documents
Email summaries
Uploaded media
Slack/Teams digests
Adding Manual Labels
Open the content item (meeting, document, etc.)
Look for the labels section
Click Add Label or similar option
Select from available labels or type to search
Click to apply the label to the content
Removing Labels
Navigate to the content with labels you want to modify
Find the applied labels section
Click the X or remove option next to any label
The label will be removed from that content
Manual Label Features
Labels can be added or removed before, during, or after content is created
Manually applied labels appear in blue
Manually applied labels are visible to all users who have access to the labeled content
Users can modify both automatically and manually applied labels
Viewing Content by Label
Using Label Filters
To find all content associated with a particular label:
Go to the Summaries Page
Use the label filter on the right-hand side
Select the label name to see all associated meetings and content
Filter Benefits
Quickly locate content by topic or category
Track themes across multiple meetings and content types
Organize your workflow around specific projects or initiatives
Create focused views of related content
Label Color Coding
Understanding label colors helps you identify how labels were applied:
Purple Labels: Automatically applied by FORA's AI
Blue Labels: Manually applied by users
This visual distinction helps you understand the source of each label and make informed decisions about label management.
Current Capabilities
What's Available Now
Public Labels: All labels are visible to everyone with content access
Cross-Content Labeling: Apply labels to meetings, documents, emails, and digests
Admin Management: Centralized control over organizational labels
AI-Powered Auto-Labeling: Intelligent classification of content
Manual Override: Users can add or remove any labels
Advanced Filtering: Find content using label-based searches
Content Types Supported
Meeting recordings and transcripts
Documents and uploaded files
Email summaries
Slack and Teams message digests
Other uploaded media
Troubleshooting
Common Questions
Q: I can't see the Manage Labels option A: Label management is only available to tenant administrators. Contact your admin if you need labels added or modified.
Q: Why didn't FORA apply labels to my content? A: Auto-labeling occurs after content processing is complete. If labels seem inaccurate, you can manually add or remove them to improve future auto-labeling.
Q: Can I create private labels? A: Private labeling is not available in this initial release but is planned for a future update.
Q: What's the difference between purple and blue labels? A: Purple labels were automatically applied by FORA's AI, while blue labels were manually added by users.
Q: Can I change labels on old content? A: Yes, you can add or remove labels from any content you have access to, regardless of when it was created. However, changes to label definitions only affect future content.
Q: How many labels can be applied to one piece of content? A: There's no strict limit, but FORA typically auto-applies around 5 labels for optimal organization without overwhelming users.
Need Help?
If you have questions about labeling or need assistance:
Use the help chat (question mark icon) in your FORA dashboard
Contact support at support@fora.day
Reach out to your customer success manager