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How can I reset the password for my Freebee account?
How can I reset the password for my Freebee account?

I've forgotten my Freebee account password.

Updated over 2 months ago

In order to regain access to your already created account, you must follow these steps to reset your password:

Step 1 - Open the Ride Freebee app and reach the welcome and "Log in" screen.
Step 2 - Tap on "Forgot Password".
Step 3 - Fill in your email address within the pop-up field and tap on "Send" to receive a password reset.
Step 4 - Follow the steps in the received email to reset your password and regain access to your account.
Step 5 - Return to the Ride Freebee app, log into your account with your new credentials, and enjoy the ride!

Please follow the video guide below which highlights the above process:

If you experience any issues when trying to reset your account password, please reach out to customer service team using ridefreebee.com/contact.

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