We understand that sometimes you may need to delete or deactivate your account. Whether you're no longer using our services or simply want to take a break, we're here to help you through the process. If you're ready to delete or deactivate your account, please follow the steps below.
Step 1: Contact Our Customer Support Team
In order to assist you in deleting or deactivating your Ride Freebee account, please follow this direct link or use the chat feature below to get into contact with our customer support team.
Step 2: Fill Out the Contact Form
Once prompted to, please fill out the linked contact form to have one of our agents further assist you. In your form, please make sure you include both the e-mail address and phone number associated with your account for verification purposes. Providing this information will help us ensure that we are assisting the correct account owner.
Step 3: Wait for Confirmation
After submitting the contact form, our customer support team will review your request and reach out to you with further instructions. Please note that it may take up to 48 business hours for us to process your request.
Final Step: Account Deletion/Deactivation
Once our customer support team has confirmed your request, your account will be deleted or deactivated according to your preference.
Thank you for choosing Freebee. We hope to see you again in the future!