Please reach out to our customer service department using the "Contact Us" button below. Please select your topic as "Lost/Missing Item" providing a time and date of when you lost your item. While also providing a description of the item you are missing.
One of our dedicated agents will reach back out to you as soon as possible with an update.
Please note: Neither Freebee nor our drivers are responsible for passenger's personal property left behind or lost during during their ride. If Freebee is able to find an item left behind, Freebee is willing to return or to ship it to the passenger upon request, and any shipping charges will be charged to the passenger.