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Report an Incident or Concern
How do I report an incident, negative, or positive interaction with a Freebee driver?
How do I report an incident, negative, or positive interaction with a Freebee driver?

Reporting an incident or concern.

Updated over a week ago

We sincerely apologize for any inconvenience and hope that everything is well. At Freebee, we are committed to ensuring the safety of our riders/drivers and delivering exceptional service.

If we fell short of your expectations and you'd like to report an incident or provide ride feedback, please reach out to us using the "Contact Us" button on this page, or ask Robby (our automated assistant) to speak to a person via the chat feature. Please fill out the form detailing the interaction/incident and one of our customer service representatives will contact you within 24-48 business hours.

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