Klarna FAQ

Learn more about Klarna or get help with Klarna payments

Will Henchy avatar
Written by Will Henchy
Updated over a week ago

What is Klarna?

Klarna is a payment method that allows you to split your purchase into 4 interest-free payments.* Klarna is used by over 200,000 online stores and has more than 85 million users globally. To learn more about Klarna, visit their website here.

*See payment terms. A higher initial payment may be required for some consumers. Monthly financing through Klarna issued by WebBank, member FDIC. CA resident loans made or arranged pursuant to a California Finance Lenders Law license.

Using Klarna at Checkout

To use Klarna at checkout, first choose your class plan and create your account. Then, at the checkout page, choose "Klarna" from the payment options, and complete your payment on Klarna's website. You will be redirected back to our website once you have completed your payment.

Are Purchases Made With Klarna Eligible For Refunds?

Yes. You can view our refund policy here. To request a refund, please contact our customer support team via live chat.

Getting Help With Klarna

For help with Klarna, please contact Klarna customer service on their support website or in the Klarna app. Klarna is an independent payments provider and is not owned or operated by Freedom Trail Realty School, Inc.

How Do I Check My Klarna Payments and Schedule?

Sign in to your Klarna account on the Klarna app or via Klarna's website to check your payment schedule, or contact Klarna’s customer service team for questions.

You can also check your email account for an email from Klarna containing your payment schedule. If you don’t see it, be sure to look in your spam folder or trash history, or reach out to Klarna customer service.

What If I Get Declined by Klarna?

You can use another payment method at checkout if you are declined by Klarna.

Other Questions

For answers to other questions you may have about Klarna, please visit Klarna's support page or contact them via the Klarna app.

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