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Booking a stay

An overview of booking process. Required documents for the booking a stay.

Written by Lukas Carvajal

Vienna has strict regulations on 3-6+ month stays. Therefore, we have to work with a certain process in order to make sure your stay is trouble-free.

The booking process consists of:

  1. Submitting an application

  2. Signing your rental contract

  3. Getting approved by the landlord

  4. Transferring your deposit

  5. Paying your first month's rent

You don't have the place booked and are not required to make any sort of payments, until you complete step three.

Tip:

Apply early — rooms in popular areas book fast.

1. Submitting an application

Clicking on the apply now button starts a new application for a room or apartment.

In order to prove to the owner of the apartment that you are able to make monthly rent payments and keep the place in good condition, you are required to submit the following informations and documents:

  • Personal details, like your name and current address

  • Proof of income or support from a guarantor

  • Your passport

After clicking submit, you are in no way bound to the listing. You're welcome, and even encouraged, to apply to other listings to give yourself the highest chance of landing a place to stay.

2. Signing your rental contract

Once you're sure you want a place, sign your rental contract.

You can sign as many rental contracts as you'd like. The first landlord to respond will secure your booking.

3. Getting approved by the landlord

The landlord will receive your application and review it.

If they approve of your application, they will sign their end of the contract and the booking is yours.

4. Transferring your deposit

Your contract will state the exact amount and bank to transfer your security deposit to.

Through my applications, you can upload proof of transferring the security deposit.

5. Paying your first month's rent

Where to pay the first month's rent depends on what is stated in your contract:

  • If you are paying online, get an overview and make payments through payments.

  • If you are paying the landlord directly, transfer the rent directly to the landlord

Most bookings are completed within 3–5 business days, depending on document readiness.

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