If you believe you have received a warning or ban by mistake, you have the right to submit an appeal.
How to submit an appeal
To submit an appeal, you can:
Fill out this form to provide details about your case.
Click the chat widget in the lower-right corner to connect with our support team.
Appeal Process
Once you submit your appeal, our operations team will review the details and examine the driving footage to determine whether the warning or ban was justified.
If you have any supporting evidence, such as screenshots or additional information, please include them in your appeal. Providing relevant evidence can help speed up the review process.
Review Timeline
Our team carefully evaluates each appeal to ensure a fair decision. Please note that this process may take some time, and we appreciate your patience while we conduct a thorough review.
💡 Need further assistance?
Click the chat widget in the lower-right corner to connect with us.
We're here to help you from Monday to Friday SGT. 😊