Need to make changes to your FunCation Academy subscription? Here's what you need to know about cancellation options.
Cancellation Process
To cancel your subscription:
Log in to our Subscription Portal
Complete the Contact Request Form
Visit our Virtual Campus during business hours for immediate help
Members before July 1, 2025, log in to your Wix Account in the footer of our website
Required Information:
Your account details
Reason for cancellation (helps us improve)
Preferred cancellation date
Important Cancellation Details
Timing Requirements:
72 business hours' notice is required before your next billing date
Cancellation takes effect immediately
What You'll Lose:
Lock-in pricing - if you return, you'll pay current rates
Access to all FA Flexiverse features and curriculum
Virtual Campus participation
Biz Town and community benefits
Account Pausing
Account pausing is no longer available. If you need a temporary break, consider:
Timing your cancellation strategically
Exploring program switching options
Discussing alternatives with our team
Before You Cancel
Consider these options:
Switch to a different program that better fits your needs
Downgrade to a lower-cost option
Discuss concerns with our support team
Getting Help
Questions about cancellation?
Complete the Contact Request Form
Visit our Virtual Campus during business hours for immediate help
Submit a support ticket
Business Hours: Monday-Thursday, 10 AM-4 PM EST, Friday 9 AM-1 PM EST
Pro Tips
Contact us before canceling to explore all options
Remember, your lock-in pricing will be lost
Give proper notice to avoid additional charges
Consider timing around your billing cycle
Ask about alternatives that might work better
We're here to help find the best solution for your family's needs!