This article is intended for Patterson's Fuse Practice Management System.
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What these issues may look like:
The command "Jump To" is not working as expected (such as moving to an unexpected tooth or position)
Spot-charting is marking incorrect positions or teeth
Skip/back/next are not working as expected
Troubleshooting steps
1. Review Exam Settings
1. Select a patient and then navigate to Perio (under Clinical)
2. Make sure the Tooth Navigation Script is set to 1-16B / 16-1L, 32-17B / 17-32
Warning:
As the warning note (in the image above) suggests, using a Tooth Navigation Script other than 1-16B / 16-1L, 32-17B / 17-32, will likely result in issues
If this section did not resolve your problem, please continue to the next section.
2. Back/Skip/Next commands
Currently, Back, Skip, and Next voice commands are not supported in Fuse.
Workaround:
Although these commands are not yet fully supported, you can still use "Jump to tooth #" to navigate around the chart