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Why am I missing drafts?

Alexa avatar
Written by Alexa
Updated this week

Fyxer AI generates drafts automatically for emails that need a response — usually those marked “1: To Respond.” If you’re not seeing drafts appear, here’s how you can troubleshoot.


Step 1: Check your Draft Settings

  • Navigate to Settings → Preferences

  • Make sure “Draft replies” is toggled ON

💡 Tip: Fyxer will only generate drafts for new emails once this setting is enabled.

Step 2: Check your Email Categorization

Drafts are only created for emails labeled “1: To Respond” by Fyxer. If that label isn’t being applied:

  • Head to Preferences → Email Categorization

  • Confirm that this is turned on


Manually Triggering a Draft

If you want Fyxer to write one manually:

  • Forward the email to ai@fyxer.com

  • Include the word “draft” in the message body

  • (Optional) Add any instructions like tone or key points



Still Not Seeing Drafts?

  • Check your connected inbox under Settings → Integrations

  • Try disconnecting and reconnecting the account (wait a few minutes before reconnecting)

  • Make sure Conversation View is enabled in Gmail or Outlook - drafts group best with their thread

  • Confirm the email hasn’t been snoozed, archived, or moved by a rule (these won’t trigger drafts)

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