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Email Check-In Notifications

Email check-in notifications are disabled by default for all companies.

Madeline Frank avatar
Written by Madeline Frank
Updated yesterday

🔒 Email notifications are off by default

  • Email check-in reminders must be explicitly enabled

  • Gable Support can enable email reminders for your company

Once enabled, employees will receive a single email reminder to check in to their booking.

📩 To request email reminders, contact us at support@gable.to.

Note: This article applies only to email check-in notifications.
Mobile app push notifications and Slack/Teams notifications (if enabled) continue to function independently of email settings.


🔔 When Are Email Check-In Reminders Sent?

Gable sends one email check-in reminder per booking.

  • Sent 1 hour before the booking start time

  • 🛠️ The reminder timing can be adjusted (earlier or later) upon request

  • 🚫 Multiple email reminders are not supported

Sending more than one email reminder can lead to notification fatigue.
A single reminder—paired with company policy and auto-release—drives the best compliance.


❓ Why Only One Email Reminder?

We intentionally limit email check-in reminders to one message to balance effectiveness and user experience.

  • Reduces notification fatigue and “spammy” behavior

  • Encourages action without users tuning out reminders

  • Works best alongside auto-release enforcement

  • Keeps the product experience clean and focused

If your team prefers a different reminder lead time, Gable Support can adjust it.


🧩 Best Practices to Increase Check-In Compliance

For the best results, we recommend combining email reminders with the following:

  • Enable auto-release to reclaim unused desks or rooms

  • Document check-in expectations in internal company policies

  • Encourage employees to install the Gable mobile app for push notifications

  • Enable Slack or Microsoft Teams notifications if your organization uses them


💬 Still Have Questions?

We’re happy to help!
Reach out via the chat bubble in the bottom right corner or email support@gable.to.

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