Step 1: Navigate to the item page.
Step 2: Click on Add next to vendor product.
Step 3: Select the vendor.
Step 4: Choose to either select an existing packaging or add a new packaging.
Step 5: If you're adding a new packaging, create a new one.
Step 6: Assign the new vendor product to the relevant order guides.
Step 7: Click Create.
Updating the order guide on an existing vendor product
If a vendor product was created without an order guide — or if you need to change which order guide it belongs to — you can update it at any time from the item page.
Navigate to the item page.
In the Vendor Products section, find the relevant vendor product.
Click the three-dot menu → Edit.
Select the appropriate order guide (e.g., K-8 Schools).
Save.
💡 Note If a product is missing from a school's orders, the most common cause is that no order guide is assigned to the vendor product. Check the order guide column in the Vendor Products section on the item page — if it's empty, the product will not appear on any orders. |