Overview of Gatheround Premium and Groups

Gatheround Premium gives subscribers everything they need to fully empower their Gatheround experience — from high-capacity events with up to 200 participants to event data downloads, logos, and more. All of these benefits are tied directly to your Group.

Groups are designed to be the common link between you and your community of Organizers, and the hub for all of your events. Every Organizer has access to the events that are tied to the Group (and default Host permissions on those events), and they can add, edit and duplicate the events to enrich the shared content.

Navigating to your Group

To get to your Group, hover over your icon/profile picture in the top right of any page on Gatheround, then select your Group from the dropdown. Your Group page url will always start with gatheround.com/groups/ followed by your unique Group ID.

Creating a Group & Subscribing to Premium

If you’ve already established your Group on Gatheround, all of your content (fellow Organizers, past events, future events) will remain intact when you upgrade to Premium. The only change will be the addition of your new Premium perks: events with more than ten participants, buttons to download event data and upload your logo, plus access to your billing information.

If you haven’t yet established your Group, no problem: the checkout process will direct you to set one up in a matter of seconds.

Types of Group Members

There are two tiers of Group admins: Organizers and Billing Owners.

An Organizer can:

  • View, add, and remove other Organizers

  • Host Group events

  • View, add, and update Group events

  • Upload a logo on behalf of the Group

  • Request event exports

A Billing Owner can do anything an Organizer can do, plus:

  • View, update, and cancel Premium status

  • Change billing information

Adding or Removing Organizers in your Group

There can only be one Billing Owner in the group, but there is no limit to the number of Organizers within a group. Any Organizer can add or remove other Organizers through the Group interface. Enter your co-Organizer’s email and click “Invite”. Their invitation to the Group will be pending until they accept it via email. Note: the invite must be accepted within two weeks or re-sent.

Editing Group Information

Group Organizers can edit the Group's name and logo on their Group page. Click "Settings" in the navigation bar or scroll to the bottom of the page. From here you can edit your Group name (click "Edit") or upload your Group Logo (click "Upload Logo").

Leaving a Group

If you no longer wish to be part of the Group, leaving is as simple as clicking “Remove” on the Group Interface.

Please note that Organizers who leave a group will still have access to any events that they personally created on their Account page.

Updating Billing Information or Cancelling Your Premium Status

The Billing Owner of your Group will have the option to update their payment information by clicking “Update Payment” under 'Billing' in the Group page. This link will also bring you to your billing history.

The Billing Owner of a Group will also have the option to end the Group's Premium status by clicking “Cancel Subscription” on the Group page. After canceling, all historical events will still be accessible, but without Premium features. Future event capacity will be capped at ten participants, our Personal tier limit.

FAQ: Though I’m the main user of our account, someone else is paying for our Premium status. How can we complete the transaction?

Your Group’s Billing Owner is responsible for the payment on your account. Add the purchaser as an Organizer for your Group and they can upgrade the entire Group to Premium. They will remain as an admin as long as they are the Billing Owner.

Check out our help center for more information!

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