Unfortunately, once a reservation is made, no changes can be made through the app.
If you need to change the date, time, or characteristics of the court, you have to contact the Club directly to check if they agree to do it.
🚨 Please keep in mind that this decision is entirely up to the Club, and not Playtomic.
Get in touch with the Club
Within the app, you can find Club contacts so you can get in touch with the Club. You can find contact details on the Club page in app.
Club's cancellation policy
You can also check if you are within the allowed cancellation time of the Club. Each Club has a unique cancellation policy.
To confirm if you are within the clubs cancellation policy:
Locate your reservation from your profile screen
Click on the 3 dots in the top right corner
click on see booking or cancel
At the end of the page, you will see what the Club's cancellation policy is.