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How to split the payment of a reservation
How to split the payment of a reservation

Pay only your part of a reservation that you share with other players from the Playtomic App

Giulio avatar
Written by Giulio
Updated over a week ago

When you book a court in the Playtomic app, you will have the possibility to split the payment between all players so that each one can pay only their part.

🚨 The app will automatically detect if another player is a member of a Club and if they have a special discount ✌️

The split payment process explained

When you have chosen the Club, the day and the time slot of your reservation, click on the 'Pay your part' button that will appear on the screen prior to the reservation payment:

Synchronize your contacts

You can synchronize your phones contact list with the Playtomic app and search for your friends

Add players and check out

Once you have added the rest of the players, click on the 'Continue payment' button. You will be charged only your proportional part of the total reservation price. For example, if the total of the court is € 20, you only have to pay € 5.

Check the status

In the 'View' section of the match, you can check the status of all players payments (pending or paid).

Temporary Hold

As a way to guarantee your booking, a small amount is temporarily "frozen" in your payment method to verify that the card is valid and has balance. The process ends when two hours after the end of the match, the system verifies that all players have paid their spot. You can read more about the temporary hold in this article

Pending payments

Please note that all players have until 2 hours after the match ends to pay their share, and it is preferred that they pay online. If these players do not pay their part online, or they pay at the club but the manager of the venue does not mark the share as paid, you will be charged for the outstanding amounts, as the owner of the reservation. There is a reminder of this before completing any booking! In case that there is no balance in any of your payment methods available in the Playtomic app, a debt will be associated with your profile. You must pay the pending amount in order to continue booking in the app.

Remember that if you have chosen to split the payment, each player will have to pay for themselves, so you will not be able to pay another player's fee. Once a reservation has been made with split payment selected, it cannot be changed to a single payment and viceversa.

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