Learn how to reverse an accidental approval or denial and restore the correct prospect status.
Denied a prospect by mistake
You can update a prospect's classification from the Prospects tab.
1. Open the Dashboard → Prospects tab → select the Denied filter.
2. Click the three dots on the right side of the prospect row and select Approve, Monitor, or Archive.
Approved a prospect by mistake
Once approved, the outreach process begins immediately, and the connection request may already have been sent. An approved prospect cannot be moved back into the review flow. The only available action is to archive the prospect.
To archive an approved prospect:
1. Go to the Prospects tab and select the prospect.
2. In the Prospect card that opens on the right, click the three-dot menu (⋮) at the bottom right.
3. Select Archive.
