The Value of Automated Timing
Scheduling messages lets you queue a response for the ideal moment, ensuring your outreach is seen when it has the highest impact. It's especially helpful when the timing isn't right to send now, or when a prospect asks you to follow up later.
Step 1: Navigate to the Messages tab.
Step 2: Select the prospect you want to message.
Step 3: Type your reply manually or click AI Reply to generate a suggested response based on the prospect's message.
Step 4: Click the clock icon next to the send button → select "Schedule message".
Step 5: Select the date in the left box, choose the time in the right box, and click "Schedule message" to confirm. Your message will be sent automatically on the selected date and time.
Tips & Best Practices
Respect Time Zones: Check the prospect's location before setting the time to ensure your message lands during their business hours.
Reference the Delay: If the prospect asked you to follow up later, add context like "As discussed last month…"
Avoid Weekends: Aim for Tuesday, Wednesday, or Thursday mornings — these times typically see higher open rates.