Skip to main content

How to activate and deactivate a campaign

Written by Camila

You can activate or deactivate campaigns directly from the Dashboard. This helps teams manage which campaigns are running or paused — without deleting data or losing progress.


Step 1: Open the Dashboard.

Step 2: Go to the Campaigns tab. You'll see an Auto Sequence toggle next to each campaign.

Step 3: Click the toggle to activate (green) or deactivate (grey). Changes take effect immediately.


What happens when you deactivate a campaign?

If the campaign still has prospects In Queue or Monitored, a popup appears asking what to do with them:

  • Move them — prospects continue in a different campaign you select, following that campaign's sequence

  • Keep them — prospects stay in the current (paused) campaign until you reactivate it

You can select which buckets to move: In Queue, Monitored, or both — using the checkboxes in the popup.


Note: Deactivating a campaign doesn't delete any data. Always review queued prospects before making changes to ensure they continue in the campaign that best fits your outreach strategy.

Did this answer your question?