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How does the Qualification Agent work?

How the Qualification Agent decides which prospects to approve or decline, and where to edit the rules.

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Written by Camila

The Qualification Agent automatically reviews every prospect in your suggestions feed and recommends whether to approve or deny — based on rules you define in plain text.

Tags you'll see on each prospect card:

  • Agent Approved — recommends approving

  • Agent Denied — recommends denying

  • No recommendation — no rules set yet

Hover over the tag to see exactly why each decision was made.

To get started:

  1. Open your agent from the left sidebar.

  2. Click Qualification rules in the agent menu — you'll see your existing rules listed here, if you have any.
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  3. Click Edit rules (top right). This opens a chat with your agent, which asks: "How can I help you to update qualification rules?"

  4. Describe the rule you want in plain text — as specific or broad as you like (e.g. "decline prospects whose company is under 10 employees"). The agent turns your description into a qualification rule.

The agent's recommendations are suggestions only — you still approve or deny each prospect manually.

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