Check the brief page first. The result is in the app whether or not the email arrived, and the page says what happened.
Nothing moved in your niche this week
Not a failure. A brief needs at least three findings, and some weeks nothing clears the bar.
If this happens repeatedly, it is the inputs rather than the product. A Watchlist with three accounts will produce quiet weeks most of the time. See Adding creators.
You already got a brief recently
Briefs will not stack. If one went out a few days ago, the next scheduled one is skipped rather than sending two close together.
It was paused
A paused brief sends nothing. The page says paused rather than showing an error, and resuming starts it again from the next scheduled slot.
It was off when it was due
If the brief was paused at the moment it was scheduled, that slot is gone. Resuming does not backfill it.
You were out of credits
Worth knowing: the brief itself never spends credits. If you see this, it is a Routine rather than the brief. Check the Routines page.
We couldn't write it
Something failed during generation. It says so, and it tries again on the next schedule rather than waiting for you to do anything.
The email did not arrive but the brief exists
Two possibilities, and both say so on the page.
Your provider blocked us. The brief is in the app and readable. Check your spam folder and, if you can, allow our sending address.
Delivery failed for another reason. Same outcome: read it in the app.
If email keeps failing, check the addresses on the brief. A typo in one of them fails silently as far as your inbox is concerned.
This workspace has no brief
Each workspace has its own. A newly created workspace may not have one set up yet, and the page says so.
Still nothing
Send us the workspace name and the date you expected it. The run history on the brief page tells us what happened.
