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Add a payment method on META

It is necessary to add a credit card as a payment method on Meta to pay for WhatsApp conversations.

Updated over 2 weeks ago

⚠️ META n'accepte pour le moment pas de ligne de crédit pour WhatsApp. Les cartes AMEX ne sont pas non plus autorisées

Add a Credit Card

Click on this link to go to WAX and click on "Setup Pay"."setup payment method"

Here are the steps to follow then

Fill in Tax Information

If you are still unable to send messages even after registering your credit card, make sure your tax information is correctly completed.

For businesses registered in the EU, the VAT number must be provided, even if it is listed as optional.

Default Payment Method

Make sure that the selected payment method is set as the default.

(Even if you only have one payment method, it may not be set as the default and could cause issues.)

If It Still Doesn’t Work

Try removing the card and adding it again.

First, re-add the same card, and if the issue persists, try using a different credit card.

What to do when you're facing payment issues on META


To fix payment issues on META, follow the steps below:

  1. Select the correct account in your META Business Portfolio, then go to Payment Settings.

  2. Make sure there are no pending payments.

  3. Select your payment method, ensure that all information is complete and accurate, and that the payment method is set as "standard/default".

  4. Also, check that your business information at the bottom of the page is complete and correct.

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