Text formatting on WhatsApp helps make your messages clearer, more attractive, and more engaging. The good news? It works perfectly when sending messages via Wax.
✏️ Available Formatting on WhatsApp (and Wax)
Style | Syntax | How it looks |
Bold |
| text |
Italic |
| text |
Strikethrough |
| text |
| ```text``` or `text` |
|
⚠️ Best Practices
Make sure to close formatting tags (
*,_,~) at both the beginning and end of the word or sentence.Avoid mixing styles on the same word (e.g.,
*_bold and italic_*) — it may not display correctly on all devices.Always test your message before sending, especially for key campaigns.
WhatsApp keeps all line breaks — use them for clarity, but don’t overdo it.
📩 Where to Add Formatting in Wax
When setting up a message in Wax (flow, broadcast, etc.):
Go to the Message field.
Type your message using the appropriate symbols for formatting.
Use the preview feature if available or send a test message to your phone.