The message body inside of the template allows you to customize your message to recipients who receive a reward.

Giftbit's default message includes the following greeting.

The {{recipient_firstname}} token will insert the first name of each contact into the message, providing the contact record includes a first name.

If a contact record does not contain the first name, the token will automatically insert the word 'there'

The message can be adjusted to suit your specific reward or can be left as the default option.