If you are receiving an error at checkout, please confirm you are using your card correctly. See below for an overview of our most common issues:
Prepaid cards can be used for online or in-store purchases wherever they are accepted.
Check your expiration. Cards expire after 12 months. The funds on the card will not be available after the expiration date, so you should use them before then.
You are not allowed to exceed the balance of the funds available on the card. If you attempt to use the Card when there are insufficient funds, the transaction will generally be declined.
Cannot be used for purchases where recurring payments may occur, such as subscriptions, memberships, rentals, etc.
This is a form of payment, not a gift card.
Full guidelines can be found here